If you are unhappy with any aspect of our service, CALL US! We strive to satisfy our customers and will work to resolve any problems you have promptly and courteously.

Rainfall within 12 hours of a treatment may dilute the liquid weed control. If weeds don't appear to be dying after 10 to 12 days, call us. We will respray the remaining weeds at no additional cost. Rainfall is very beneficial for the fertilizer portion of the treatment.

Wait until the following day. If your lawn is accidentally mowed or watered too soon, the effectiveness of the weed control may be reduced. It weeds don't appear to be dying after 10 to 12 days, call us. We will respray the remaining weeds at no additional cost. Mowing does not effect the fertilizer portion, and watering is actually very beneficial, even immediately following a treatment.

The amount of time it takes for a treatment to have a visible effect on your lawn will vary with weather conditions and time of year. However you should notice results within two weeks if the lawn is being mowed and watered properly. If you don't notice results after two weeks, call us!

The higher the better! If you mow once a week, we recommend 2.5" to 3". This height is especially good during hot, dry weather, Mowing high gives you better color, moisture retention and weed resistance. If you'd like to mow lower, increase the frequency to 2 or 3 times per week. The best rule of thumb is to remove no more than one-third of the existing height of the turf grass plant.

Lawns require one inch of combined irrigation and rainfall per week. If you notice any gray areas, and/or footprints remaining after walking on the lawn, it's time to start irrigating. We recommend light frequent waterings of 10 to 15 minutes per day. Increase by 5-minute increments if dry spots develop.

Concord Services cannot be held responsible for turf damage resulting from natural causes such as insects, diseases or drought. Concord Services can however diagnose, treat and mitigate the damage that can result from these processes, but cannot predict their occurrence, nor can we guarantee that turf damage will not occur while under our care, from natural causes. Concord Services stresses the need for communication between customer and company. If you see a problem in your lawn, please do not hesitate to call us.